Alyson Cares, LLC

Effective Date: July 2025

This Privacy Policy outlines how Alyson Cares LLC (“we,” “our,” or “us”) collects, uses, protects, and discloses personal information you provide through this website and our services.

By using our website or engaging our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

- Personal identifiers: name, email, phone number, mailing address

- Health-related information voluntarily shared for service planning

- Date of birth or age (for care coordination purposes)

- Information submitted via contact forms, scheduling tools, or intake forms

- Payment and billing information (via third-party processors like Square)

- Website usage data via cookies, analytics, or form submissions

2. Use of Information

We may use your information to:

- Provide and manage our caregiving support services

- Respond to inquiries, schedule consultations, and communicate with you

- Develop customized care management plans

- Maintain internal records

- Improve our website and services

- Comply with applicable legal or regulatory requirements

3. Protected Health Information (PHI) & HIPAA

If you provide health-related information considered PHI, we will maintain the privacy and security of that data in accordance with the Health Insurance Portability and Accountability Act (HIPAA). PHI will only be used for care coordination, case management, or with your written authorization.

4. How We Share Information

We do not sell or rent your personal information.

We may share information with:

- Authorized third-party service providers (e.g., scheduling, EHR platforms, secure email)

- Professionals involved in your care (with your consent)

- Legal authorities if required by law or to protect rights, safety, or compliance

- All third-party vendors handling PHI must sign a Business Associate Agreement (BAA).

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal and health information. This includes using HIPAA-compliant tools and secure communications where applicable.

However, no system can be guaranteed 100% secure, especially when data is transmitted over the internet.

6. Your Rights

You may:

- Request access to the personal data we have on file

- Ask us to correct or delete your information

- Withdraw consent or request limited use (subject to legal exceptions)

7. Cookies & Website Analytics

We may use cookies or analytics to improve our site’s performance and understand how users engage with our content. You can disable cookies in your browser settings.

8. Policy Changes

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or how your information is used, contact:

Alyson Cares, LLC
alysoncaresllc@gmail.com